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Forgotten Your ID?

Are you struggling to find your PayPlan ID? Your PayPlan ID is a unique number, also referred to as your case reference number. You can find your ID number on all e-mails from Justabank/PayPlan Plus, as well as on all correspondence from your PayPlan Case Officer.

To retrieve your PayPlan ID number, please complete the fields below. After we have checked your details, you will receive an e-mail with your ID number.

Fields marked with (required) must be completed.

As it appears on your PayPlan details
As it appears on your PayPlan details
As it appears on your PayPlan details
As it appears on your PayPlan details